Categories  |
Hello, Login,
or Sign Up
Categories

Returns & Refunds Policy

At Stunner Mart, we prioritize your satisfaction with every purchase. If you're not entirely satisfied with your order, we offer a straightforward returns and refunds policy to ensure your peace of mind.

Re-turns:

  • You may initiate a return within 7 of receiving your item(s).
  • To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as you received it.
  • Please ensure to include the original receipt or proof of purchase with your returned item.

Re-funds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

Exchanges:

  • If you require an exchange for a different size, colour, or variant of the same item, please contact our customer service team, and we will assist you in arranging the exchange process.

Non-Returnable Items:

  • Certain items, such as perishable goods, personalized items, and gift cards, are non-returnable.

Return Shipping:

  • You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
  • If you have any questions or concerns regarding our returns and refunds policy,
  • please feel free to contact us at
  • Janata Co-operative Housing Society Ltd, Shahabuddin Plaza , (1st floor) Shop# 30 House# 13-23 Road# 01, রিং রোড, ঢাকা 1207
  • Cell: 01956888896
  • stunnermart.com
  • Thank you for choosing Stunner Mart. Your trust is important to us.